I purchased the compact almost a month ago, it fits perfectly, I have quick access to filtered water and the water tastes so much better, so much lighter. I love it!!
Hi Marta! Thanks so much for your review and so happy you are enjoying the EcoPro Compact!
So unhappy with the Tapp system, it has broken, the thread collapsed as I was unscrewing it to replace the filter and now it is jammed and unusable. Really annoyed.
Thanks for your feedback. We want everyone who purchases a TAPP Water product to be happy, and if there is a fault with our product, we don't hesitate to provide you with a replacement filter or process a refund. If you haven't already. Please reach out to our team at email@example.com and we can help out.
water from filter taste fantastic snd when changing filter it is easy to see from the colour of the old filter how well it has worked.
Thanks David! Glad you like it :)
Haven't been able tk try as um waiting for a new attachment to fut my tap. Hopefully thus one works as I was a little annoyed there wasn't a pre warning or prompt when ordering to measure your existing tap
We include an adapter with all of our EcoPro and EcoPro Compact models to make it compatible with the majority of faucets here in AU. We also sell additional adapters should it still not work. If it is still not compatible, please contact our team at firstname.lastname@example.org and we can help you out.
Really enjoy the taste of the water after it's been through the Tapp filter! Pouring from the glass container is haphazard, however. Overall, good!
broken, faulty splashed water everywhere
agreed to replace or refund, returning it
Hi S. C
That's right. We offer a 30 day money back guarantee. If an item is faulty or if you're simply not happy with it, we can either provide you with a refund or simply get a replacement out to you right away!
Thanks for the review!
Doesn't fit my tap
Thanks for leaving a review. Please contact us at email@example.com and we can find a suitable adapter.
Love it! So easy to refill and taste great. Love the slim line design and fits in my fridge with no issues.
So glad you're loving your PitcherPro! Thanks for the review :)
I had my TAPP Water bottle for just over a month before I accidentally knocked a drinking glass against the bottle (not with great force) and the bottom of the bottle smashed, decanted over half a litre of water all over the floor, and meant I had to throw it away.
I did like the way the water tasted but the pouring function was a bit slow.
I won't be purchasing another one but for those that do, just be careful with the bottle as the glass is very thin and it seems the bottles don't take much to crack.
Thanks for your feedback Sarah.
Had a few issues with the adapter but once I received the right one it was easy and the water tastes great!
Thanks Jasmine! Glad you like it!
Will recommend to family and friends
Thanks Aquiline! Glad you like it :)
The very best ,lm not disappointed with the tap water jug , thank you ,
My tank water had a slight taste; not offensive though. My first mouthful of TAPP water eliminated that problem. I am very impressed.
Thanks Garry! Glad you like it!
Like the design, but the pour is slow and inconsistent.
Thanks for your feedback. If you are noticing a slower pour, try releasing some air out by removing the lid... It should do the trick :)
Really enjoying it the best water I’ve tasted
Thanks for the review Silvia! Glad you're loving your water!
Love the bottle and the taste, only downside is pouring can be a little slow.
Thanks for your review Laura!
We had used a Brita on-tap filter for a number of years and due to design issues it kept breaking down (too many moving parts). Tapp is simpler in design. The water flow seems much easier (more powerful) while still doing the job. I'm very happy with it.
Thanks for the detailed review Michael. Glad you're enjoying your EcoPro!
TAPP Water filter suits us living in an appartment . Service is great TAPP Water happily and promptly answered our questions and delivery easy
The water filter carafe is lovely design aesthetically and functionally. There was an issue with my delivery and the customer service support was also excellent and addressed the issue quickly and with care.
I had trouble with the tap removing the aerator part because it was very tight. But with a masking tape and strap wrench, it was so easy to remove it and attach the filter. I am so happy that I can enjoy clean water now. I am considering getting one for my daughter in Melbourne. Thank you very much for your support and for sending the keys for the aerator even though I didn't need them at the end. They may come in handy for other taps (for watering plants, etc) so I will keep them for future use.
Thank you, again.
Thanks Eri! Glad you like it!
Love this easy to put on filter. It didn’t fit exactly first time round so contacted support and they sent out an adapter pretty quickly. Communication was open, delivery was quick and we’re so happy with the filter.
Thanks! Glad the adapter did the trick! Enjoy the filter!
Received Ecopro filter unit 2 business days after ordering. It was supplied with the adapter I described as necessary to fit it to my sink mixer spout. It was quick and easy to install, now giving me clean fresh tasting water for drinking and cooking on tap. The water flow when by-pass is selected is about the same as before the filter was fitted.
I can recommend this as a good purchase.
Thanks for the review Mark. Great to hear the adapter worked! Enjoy the filter
Loving every single drop of it!
Glad you love the PitcherPro Warin!
Very good product easy to use and the water is very clean, no taste.
We have noticed a big difference in the taste of the water. No more buying bottled water. Did not have to search around for a fitting to our tap, what it came with served its purpose. All in all, very happy with product.
Great to hear Lorraine! Enjoy your filter!