TAPP Water Guarantee
All of our products pass strict quality tests before they are shipped to our customers.
The TAPP Water warranty covers defects in materials and workmanship of any TAPP Water product for the time indicated from the date of purchase on the TAPP Water website or from the date of purchase at a direct sales stand of TAPP Water.
This means that if the filter breaks due to defects in materials and workmanship, TAPP Water replaces the product and ships a new one.
TAPP Water does not guarantee that its products:
- run without interruptions
- are free from errors or defects
If you have a valid claim under the TAPP Water warranty and have returned the product according to the established procedure, we will replace the defective product free of charge.
If we determine that the problem is not covered by the TAPP Water warranty, we will notify you and advise you of available service or replacement alternatives.
The warranty period will not be extended if we replace the product.
The warranty does not cover defects caused by customers. This especially applies in case of improper use, incorrect handling or unauthorised repair attempts, especially:
- problems resulting from external causes, such as accidents, abusive or improper use;
- uses not in accordance with TAPP Water product instructions;
- problems caused by the use of third party accessories, parts or components.
Local consumer protection laws may provide additional warranty standards. The TAPP Water warranty does not in any way limit the rights you may have under these standards.